A privacy breach may have occurred when your confidential data has been handled in a manner inconsistent with the provisions of the Data Protection Act of 1998. As an individual you may only get to see the result of the privacy breach for example - identity theft, fraud, unsolicited marketing calls, distress from the exposure of your confidential data to unauthorized parties.

Your confidential information makes up your identity. It contains your personal information, home details, financial details, health records and so on. These are also the details that identity theft gangs use to fraudulent attain documents like Birth certificate and passports which can then be used to services like bank accounts, financial services like loans and other credit facilities.

We can assist you in drafting your SAR. SAR can be a very useful tool in establishing whether you have a case against an organisation or not. Its main purpose is information discovery, in order to get the right responses, you need to ask the right questions. This is where our expertise comes into play. As Lawyers we ask these questions in examination-in-chief therefore equipped with the skill set to illicit the right level of information that may swing the case in your favor.

There are growing trends whereby Bailiffs are asked to seek outstanding payments. In some cases the Bailiffs act lawfully however in majority of cases they don't. We can assist you in asserting your rights and reducing the tension by clarifying with both the Bailiffs and the instructing parties.

When dealing with financial institutions there are several rights you are entitled to that are protected by Acts of parliament and codes of conduct of the financial sector. We can assist you in investigating which of these rights have been violated and your appropriate remedies.

When dealing with the Police services, there are several protocols that need to be follow, failure of which may result in in validating the Police Act. The Police are governed by PACE. We can assist you in determining whether or not there has been a breach and which remedial actions are open to you.

Several Local Authorities overstep their boundaries when dealing with individuals. A local Authority may be breaching your rights under the current financial pressure and unless you exert your rights. We can assist you in determining your rights and breaches which may have occurred.

Your children's activities are often subject to Education authorities and quite often decisions are made. There protocols in place to prevent abuse of your rights and we can assist you in determining if those protocols have been duly followed.

As you buy products and services from organisations, you are covered by consumer protection laws which the service providers have to adhere to. We can assist you in determining which of the Consumer Protection laws apply to your circumstance and the available remedial actions.

Quite often you give your information to organisation to use for a specific purpose. At times they are used for other purposes than you consented to and therefore lead to unsolicited emails or marketing calls above the bothersome level. We can help stop the activities and put measures in place to prevent re-occurrence.

Someone else's confidential data has been sent to you. - This is a free service If you chose to inform us, we will ensure that the organisation concerned and the person are informed and a process put in place to a) correct the error and secondly to return the information to the rightful owner or destination.

I keep getting marketing calls or emails from a particular company even though I have said that I am not interested in their services - We can assist you by establishing who is sending you the materials or communication and put a stop to it.

An organisation has made a decision about me or my family and I feel the decision is unfair, how do I find out how they made the decision

An organisation has an incorrect data about me and they are refusing to correct it, how do I get them to change the record.

A local authority has collected information about me and provided the information to a 3rd party without my authority.

I am about to deal with a supplier and I am unsure if they have the relevant level of privacy in place to handle my data.

My data being held by an organisation has been leaked and may have exposed my confidential data to identity theft, how do I gather information about the leakage?

Fraud has been committed on my account or in my name, how do I find out what happened and who is to blame?

A local authority has treated me unfairly, how I find out what happened?

The Bailiffs have been on my case demanding payment on a matter, how do I resolve the matter?

I have received parking fines and I feel the information they hold is in correct, how I do I rectify the situation?

My child's school has made a decision about my child that I feel is unfair, how do I get the information about how they made the decision?